Launch into Your Career as an Inbound Chat Analyst!
Launch into Your Career as an Inbound Chat Analyst!
Blog Article
Eclerx Pune is currently hiring talented individuals to join our dynamic team as Inbound Chat Analysts. This is a fantastic chance for individuals who are passionate about providing exceptional customer service and excel in a fast-paced environment. As an Inbound Chat Analyst, you will be the first point of communication for our valued customers, addressing their queries and requests through live chat. You will play a crucial role in ensuring a positive and seamless customer experience.
- Tasks include:
- Assisting to customer inquiries through live chat in a timely and professional manner.
- Providing accurate information about our products and services.
- Resolving customer issues and escalating complex cases when necessary.
- Partnering with other team members to ensure smooth customer service operations.
If interested in this rewarding opportunity, please submit your application today! We are committed to creating a diverse and inclusive workplace where everyone can grow.
Associate - Inbound Chat: Customer Operations at Eclerx
Eclerx is on the hunt for a skilled and motivated Analyst - Inbound Chat to join our dynamic Customer Operations team. In this role, you will be the first point of contact for our valued customers via live chat, providing exceptional support and addressing their inquiries in a timely and courteous manner.
- A key part of your role is:
- Offering prompt and thorough responses to customer inquiries via live chat.
- Addressing a wide range of customer issues, referring complex cases as needed.
- Updating accurate records of customer interactions within our CRM system.
- Collaborating other team members to ensure a seamless and positive customer experience.
We are looking for:
- Excellent written and verbal communication skills.
- Proficiency in customer service principles and best practices.
- Time management abilities in a fast-paced environment.
- Proven ability to solve problems
If you are interested in join our team more info and make a positive impact, we encourage you to apply today!
Become a Customer-Focused Analyst: Inbound Chat at Eclerx Pune
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment and excel at solving customer inquiries? If so, we have the perfect opportunity for you! Eclerx Pune is seeking a Customer-Focused Analyst to join our dynamic Inbound Chat team.
In this role, you will be the first point of contact for our valued customers, delivering prompt and effective support through live chat interactions. You'll address a variety of customer requests, from inquiries about products and services to technical help.
- Responsibilities Include: Guiding customers through troubleshooting steps and offering product recommendations
- Skills Required: Proficiency in English language, both written and verbal
- Benefits of Joining Our Team: Opportunity for professional growth and development
If you are a enthusiastic and customer-centric individual who is ready to make a difference, we encourage you to apply! Send your resume to [email protected].
Eclerx Pune Seeks
Are you a highly motivated individual with a talent for interaction? Eclerx Pune is actively seeking talented Customer Service Representatives to join our growing team. In this role, you will be the first point of contact for our valued customers, providing top-notch service via live chat. If you have a strong work ethic, we encourage you to apply today.
- As an Inbound Chat Analyst, you will be responsible for: resolving customer inquiries, providing product information, and troubleshooting issues in a timely and efficient manner.
- We offer a competitive salary and benefits package:
- Interested candidates are encouraged to apply online at:
Build a Difference: Inbound Chat Analyst Role at Eclerx
Are someone individual looking to make a real difference ? Eclerx is searching for a talented and driven Inbound Chat Analyst to join our rapidly growing team. As an Inbound Chat Analyst, you will be the front line for our valued clients.
- You will :
- Delivering prompt and supportive assistance to clients via live chat.
- Resolving customer concerns in a timely manner.
- Collaborating with internal departments to provide seamless customer journeys
If you are keen to learn, grow , and make a real impact , we encourage you to apply .
Fuel Excellent Customer Experience at Eclerx
As an Inbound Chat Analyst at Eclerx, you'll be a vital/crucial/essential part of our customer service team. Your proficiency/expertise/mastery in handling live chats will allow you to engage/connect/interact with customers, address/resolve/answer their inquiries in a timely and professional/courteous/helpful manner. You'll have the opportunity to showcase/demonstrate/utilize your communication/interpersonal/problem-solving skills while contributing/making a difference/helping to create a positive customer experience.
- Collaborate/Work alongside/Partner with colleagues to maintain/ensure/guarantee high service levels.
- Resolve/Handle/Address a wide range/variety/spectrum of customer inquiries via chat.
- Contribute/Participate/Be involved in ongoing training and development initiatives to enhance/improve/strengthen your skills.